Privacy Policy

Last updated: 11 July 2026

At Tape Worn Edges, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Who We Are

Trading Name: Tape Worn Edges
Email: tapewornedges@gmail.com
Phone: +64211838641
NZBN: 9429048426497

2. Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number
Order information: shipping address, billing details, purchase history
Device & usage data: IP address, browser type, pages visited, cookies and similar tracking technologies
Communications: messages you send us via email or contact forms

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Communicate with you about your orders, returns, or enquiries
Send marketing emails (only where you have opted in)
Improve our website and customer experience
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

Print-on-demand fulfilment partners (to produce and ship your order)
Payment processors (e.g. Shopify Payments, PayPal)
Shipping carriers
Marketing platforms (e.g. email service providers, where you have opted in)
Analytics providers (e.g. Google Analytics)

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.

6. Your Rights (NZ Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Ask us to delete your information (subject to legal obligations)
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at tapewornedges@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for tax and accounting purposes.

8. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website is hosted on Shopify, which maintains industry-standard security measures including SSL encryption.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.